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Tesla software glitch triggers false camera cleaning alerts, Electrek reports

A Full Self-Driving update misinterprets glare as dirty windshields, prompting Tesla to cancel unnecessary appointments, according to Electrek.

The short version

  • Tesla's Full Self-Driving update v14.3.9 mistakenly notifies drivers that forward cameras are blocked by interior windshield residue.[Electrek]
  • The glitch misreads normal lighting and glare on clean vehicles, driving owners to unnecessarily schedule maintenance.[Electrek]
  • Tesla confirmed the issue, proactively canceled booked service visits, and offered refunds to owners who already paid for cleaning.[Electrek]
  • An upcoming v14.3.10 update is expected to resolve the issue, though its release notes do not yet confirm specific changes.[Electrek]

Key facts

  • Tesla's Full Self-Driving update v14.3.9 displays a message stating that poor camera visibility requires interior windshield residue cleaning.[Electrek]
  • The alert is triggered in bright sunlight or glare even when forward cameras are clean.[Electrek]
  • Tesla confirmed the software fault and is proactively canceling related service appointments booked by drivers.[Electrek]
  • Owners who paid for cleaning or inspections due to the false alert can request a refund from Tesla Support.[Electrek]

What remains uncertain

  • The release notes for the forthcoming v14.3.10 update match the previous version, leaving it unconfirmed whether the camera bug fix is finalized.[Electrek]

Sources

Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.