Business & Finance

DoorDash agrees to $131.5 million settlement with New York City over worker underpayments

The delivery giant acknowledged pay errors affecting roughly 264,000 delivery workers, resolving an investigation by city regulators.

Updated Sep 22, 2026 · 19:19 UTC4 reports

The short version

DoorDash reached a $131.5 million settlement with New York City following a regulatory investigation into violations of city minimum pay laws.[ABC News · Business Insider]
The agreement affects approximately 264,000 delivery drivers who experienced underpaid or delayed wages, with $83 million designated to resolve disputes over on-call waiting time pay.[BBC News · Business Insider]
DoorDash admitted to technical bugs and calculation errors but maintained the mistakes were unintentional, while city officials alleged the underpayments were not accidental.[BBC News · Business Insider · Fox News]

DoorDash agreed to pay $131.5 million to settle a New York City investigation into its wage practices.[BBC News · ABC News · Business Insider]
The settlement covers approximately 264,000 delivery workers, with impacted workers receiving a minimum payment of $10.[BBC News · Business Insider]
An $83 million portion of the total settlement resolves a dispute over compensation for 'on-call' time spent waiting between order acceptances.[BBC News · Business Insider]
DoorDash reported failing to pay about $6.6 million in compensation while paying another $5.7 million late.[BBC News · Business Insider]

City officials and DoorDash disagree on whether the underpayments were unintentional technical slip-ups or intentional omissions.[Business Insider · Fox News]

Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.