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FTC targets telehealth firms over medical privacy concerns, report says

Regulators allege widespread sharing of patient health data with advertisers, according to ABC News.

The short version

  • The FTC has sued telehealth firm Hims & Hers and over half a dozen other companies, alleging they shared sensitive customer health data without permission and engaged in deceptive billing.[ABC News]
  • Federal privacy regulations like HIPAA generally do not apply to direct-to-consumer telehealth platforms, creating a regulatory gap that allows patient data to be shared with advertising platforms.[ABC News]
  • Hims & Hers has denied the allegations, stating the federal lawsuit is an attempt to generate headlines.[ABC News]

Key facts

  • The Federal Trade Commission sued Hims & Hers, alleging deceptive practices including unauthorized health data disclosure.[ABC News]
  • The FTC previously filed cases against telehealth providers including BetterHelp and GoodRx for sharing user data with platforms like Meta and Google.[ABC News]
  • HIPAA and other federal sector-specific health privacy laws generally do not apply to telehealth services.[ABC News]

What remains uncertain

  • Hims & Hers disputes the claims made in the FTC lawsuit, calling them an effort to generate headlines.[ABC News]

Sources

Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.