Technology
Massachusetts woman avoids fraudulent phone scam triggered via Siri voice request
An 82-year-old was routed to a fraudulent line after using voice search, according to Fox News.
The short version
- An 82-year-old Massachusetts woman asked Apple's Siri to call American Express but was connected to a fraudulent phone number.[Fox News]
- Callers attempted to manipulate her regarding a purported $100,000 banking error, but she recognized the deception and froze her Bank of America account before transferring funds.[Fox News]
- The Better Business Bureau has noted past instances of bogus numbers appearing in voice searches, while it remains unknown how the fraudulent contact was linked to this specific inquiry.[Fox News]
Key facts
- An 82-year-old resident of Concord, Massachusetts, asked Siri to call American Express and was connected to a fraudulent number.[Fox News]
- The fraudulent caller attempted to convince the woman that a supposed credit mistake had inflated to $100,000 across her accounts.[Fox News]
- The consumer recognized the fraud before transferring money and froze her Bank of America account.[Fox News]
- The Better Business Bureau has previously documented instances where fraudulent customer service numbers surface in voice search results.[Fox News]
- Apple noted that business details, such as phone numbers, can be surfaced across services including Maps and Siri.[Fox News]
What remains uncertain
- It remains unknown how the fraudulent phone number became associated with the user's Siri request.[Fox News]
Sources
Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.