Technology
Anthropic faces class action over Claude Max subscription limits
Engadget reports that subscribers are suing Anthropic, alleging deceptive advertising regarding advertised usage caps on top-tier plans.
The short version
- A class-action lawsuit filed on September 8 accuses Anthropic of misleading users about usage limits on Claude Max subscription plans.[Engadget]
- Anthropic sells the Max tier for $100 or $200 per month, promising 5x or 20x higher usage than its Pro offering.[Engadget]
- Plaintiffs claim marketing failed to reveal weekly limits that require clicking through multiple hyperlinks to find.[Engadget]
- Anthropic had not responded to requests for comment regarding the litigation.[Engadget]
Key facts
- A class-action lawsuit filed against Anthropic on September 8 alleges misleading advertising regarding Claude usage limitations on its Max subscription tier.[Engadget]
- Anthropic introduced the Max plan in April 2025, advertising 5x or 20x the usage of its Pro tier for $100 or $200 monthly.[Engadget]
- The complaint claims promotions cited daily session windows while concealing weekly usage constraints added in August.[Engadget]
- Plaintiffs' attorney Monica Vaca stated consumers must navigate multiple hyperlinks to discover the actual restrictions.[Engadget]
What remains uncertain
- Anthropic had not responded to requests for comment regarding the lawsuit or its advertising practices.[Engadget]
Sources
Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.