Technology
Major AI platforms experience concurrent outages across web and mobile services
OpenAI's ChatGPT, Anthropic's Claude, and xAI's Grok were temporarily disrupted before beginning to recover.
The short version
- OpenAI's ChatGPT, Anthropic's Claude, and xAI's Grok suffered widespread service disruptions across web and mobile interfaces.
- Third-party tools dependent on these models, including the AI agent Cursor, also reported disruptions, while Google's Gemini appeared largely unaffected.
- Services began recovering as the companies investigated the root cause, which coincided with a spike in incident reports for Microsoft Azure.
Key facts
- OpenAI, Anthropic, and xAI each acknowledged simultaneous service disruptions or elevated error rates across status pages and dashboards for ChatGPT, Codex, Claude, and Grok.[9to5Google · Hacker News · 9to5Mac]
- The outage impacted users across multiple platforms, including web, desktop, and mobile operating systems such as iOS.[Hacker News · 9to5Mac]
- The AI tool Cursor confirmed an outage connected to the operational issues affecting Claude and Grok.[9to5Google]
- Google did not confirm an outage for its Gemini platform, which appeared to remain operational despite a temporary rise in user incident reports.[9to5Google]
- The affected AI chatbots subsequently began returning to normal operation following investigations by their respective providers.[Hacker News]
What remains uncertain
- The precise root cause of the simultaneous outages remains unconfirmed, though reports noted a concurrent spike in incident filings for Microsoft Azure, which provides cloud infrastructure used by several affected services.[9to5Google]