Business & Finance
United Airlines updates mobile app to let passengers join standby lists for earlier flights
The new self-service feature launched ahead of Labor Day weekend, eliminating the need to contact an agent.
The short version
- United Airlines has introduced a new feature in its mobile app allowing passengers to put themselves on standby lists for up to three earlier flights to their destination.
- The tool is designed to assist travelers who face delays or cancellations, enabling them to self-manage standby requests without speaking to an airline agent.
- Confirmed reservations remain secure and are not canceled unless the passenger actively chooses to accept an available standby seat.
Key facts
- United Airlines launched a self-service mobile app tool that allows passengers to join standby lists for up to three earlier flights.[Engadget]
- The app monitors the selected standby flights and notifies the customer via text message if a seat becomes available.[Engadget]
- Users can decline the standby seat or choose to switch flights; their original confirmed reservation is only canceled after they confirm the change.[Engadget]
- The update is part of a broader suite of self-service recovery tools from United, which also includes tracking TSA wait times and sharing Apple AirTag locations for luggage.[Engadget]