World News
UK government announces new scheme to target rogue builders and regulate bailiffs
The initiative introduces a database of accredited tradespeople and phased milestone payments, alongside new professional standards for private bailiffs.
The short version
- The UK government is launching a new trusted-traders database and a staged payment system next month to protect consumers from unscrupulous builders.
- A secondary measure will introduce an independent complaints process and professional standards for private bailiffs in England and Wales.
- Critics from industry groups and opposition parties argue the voluntary scheme will burden legitimate businesses while failing to deter rogue operators.
Key facts
- The government is launching a voluntary trusted-traders database and a secure payment system next month that releases customer funds in stages upon completing project milestones.[BBC News]
- A Competition and Markets Authority survey indicates that consumers lost more than £10 billion in 2024 due to unfair practices, overpricing, or direct losses in home and garden services.[BBC News]
- According to the government, over 25% of individuals who undertook home improvements in the past 18 months encountered issues such as contractors abandoning jobs after receiving upfront money.[BBC News]
- The plan also mandates professional standards and an independent complaints mechanism for private bailiffs operating in England and Wales.[BBC News]
- The National Federation of Builders advocated for an alternative 'passport' system recording all work done on a property rather than a voluntary database.[BBC News]
What remains uncertain
- Industry representatives and opposition figures question whether a voluntary scheme will effectively deter fraudulent operators who may choose not to register.[BBC News]
Sources
- 'Cowboy builders' targeted in new government clampdownBBC News - Top Stories