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UK government announces rules targeting rogue bailiffs and home improvement traders

New measures require mandatory bailiff accreditation and establish safeguards for home improvement consumers.

The short version

  • Private bailiffs in England and Wales must now be accredited by the Enforcement Conduct Board, or work for an accredited firm, to obtain or renew their certificates.
  • The UK government is introducing an Approved Code scheme for home improvement traders and an app-based milestone payment service called Trusted Payments to protect homeowners.
  • The changes aim to prevent aggressive debt collection practices and financial losses from substandard or incomplete building work.

Key facts

  • Bailiffs handle over 7 million enforcement cases each year in England and Wales, collecting more than £1 billion primarily from parking fines, traffic violations, and council tax arrears.[The Guardian]
  • Under the new rules, private bailiffs must hold accreditation from the Enforcement Conduct Board or be employed by an accredited enforcement firm to retain their certificates.[The Guardian]
  • An Approved Code scheme for the home improvement sector, created with the furniture and home improvement ombudsman, will begin launching by late September and fully implement by December.[The Guardian]
  • A new app-based milestone payment service called Trusted Payments is scheduled to launch next week to allow homeowners to release funds incrementally to builders.[The Guardian]

What remains uncertain

  • The exact date when the full bailiff accreditation regime will take effect remains unconfirmed, though it is expected next year.[The Guardian]

Sources