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Uber introduces live driver selfie-camera streaming for teen accounts

Linked parents can watch real-time video feeds during trips as Uber expands safety tools across the U.S.

The short version

  • Uber is rolling out a feature allowing linked parents and guardians to stream live video from a driver's selfie camera during teen trips.
  • Both the driver and the teen receive notifications when a parent starts watching the stream, which automatically ends when the ride completes.
  • The tool is currently live in a nine-location pilot and is scheduled to expand nationwide across the U.S. in the coming weeks.

Key facts

  • Uber announced a feature for teen accounts that streams live video from a driver's phone selfie camera to a linked parent or guardian account.[Engadget · TechCrunch · The Verge · CNET]
  • Both the driver and the teen passenger are notified whenever a parent or guardian begins viewing the live stream.[Engadget · TechCrunch]
  • The live stream ends when the ride concludes, and neither passengers, parents, nor drivers can access the recording after the trip.[Engadget · TechCrunch · CNET]
  • Uber stores an encrypted recording that is automatically deleted after 14 days unless a safety report is submitted, which allows Uber to use a decryption key to review the incident.[Engadget]
  • The feature is active in nine pilot markets, including Atlanta, Phoenix, Orlando, Raleigh-Durham, Portland, San Antonio, Cleveland, Rhode Island, and El Paso, with a nationwide U.S. rollout planned in the coming weeks.[Engadget · TechCrunch · The Verge · CNET]
  • The feature applies to drivers who have explicitly opted in to accept underage passengers.[The Verge]

What remains uncertain

  • It is unconfirmed whether the live video streams feature end-to-end encryption, as an Uber spokesperson did not specify when asked by TechCrunch.[TechCrunch]

Sources