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Sony emails updated terms of service to PlayStation users amid physical media pushback

The communication reiterating that digital games are licensed rather than owned comes as consumers protest Sony's plans to phase out physical discs.

The short version

  • Sony distributed emails containing its latest Terms of Service, EULA, Code of Conduct, and Privacy Policy, reminding users that digital purchases grant licenses rather than full ownership.
  • The notification coincided with public pushback over Sony's decision to remove disc drives from the PlayStation 6 and discontinue physical game disc production by January 2028.
  • Dissatisfied players organized a weeklong boycott of PlayStation services to protest the shift away from physical media and digital ownership risks.

Key facts

  • Sony emailed PlayStation users copies of its updated Terms of Service, EULA, Code of Conduct, and Privacy Policy, highlighting that digital games are licensed rather than owned.[CNET]
  • Sony announced plans to remove physical disc drives from the PlayStation 6 and completely halt the production of game discs by January 2028.[CNET]
  • The end of physical disc production was announced shortly after Sony removed multiple digitally purchased movies from user accounts.[CNET]
  • Players organized a weeklong boycott pledging not to purchase, log into, or play PlayStation games in protest of the moves.[CNET]

Sources