Technology
Lenovo acknowledges Legion Go handheld issues following software update reports
Users reported unbootable devices and high repair costs, leading Lenovo to advise specific troubleshooting steps or support contact.
The short version
- Lenovo confirmed reports of operational issues with its Legion Go handheld gaming PCs following a software update.
- Affected users reported that the update rendered devices inoperable, with some facing repair bills approaching $300.
- Lenovo recommended that affected owners try holding down the power button longer or contact customer support.
Key facts
- Lenovo confirmed issues with the Legion Go handheld gaming device after reports that a software update rendered some units inoperable.[The Verge]
- At least one affected user received a repair estimate of nearly $300 to fix their damaged handheld PC.[The Verge]
- Lenovo communications director Jeff Witt advised users encountering the issue to hold down the power button longer or reach out to customer service.[The Verge]
What remains uncertain
- It remains unclear whether Lenovo will offer free repairs or refunds for out-of-warranty devices impacted by the update.[The Verge]