← Latest briefing

Automotive

BMW executive attributes shift to touchscreens to younger buyers

BMW Group Australia CEO Vikram Pawah cited demand from drivers under 45 for screen-based and voice controls over physical switches.

The short version

  • BMW Group Australia CEO Vikram Pawah stated that buyers under 45 prefer touchscreens and voice commands over physical buttons.
  • The automotive brand is reducing physical switchgear in favor of digital interfaces, as showcased in its upcoming Neue Klasse platform and models like the iX3.
  • Whether automotive consumers overall will embrace screen-only interfaces remains an open question as brands increasingly migrate climate and vehicle controls into digital displays.

Key facts

  • Vikram Pawah, CEO of BMW Group Australia, told CarExpert that drivers aged 45 and younger are driving the demand for touch screens and voice controls in vehicles.[Car and Driver]
  • BMW's Neue Klasse platform and vehicles like the BMW iX3 feature minimal physical buttons, relocating functions like climate controls to the center touchscreen.[Car and Driver]
  • Pawah cited younger consumers' preference for fast-paced multitasking technology as the key reason for the design change.[Car and Driver]

What remains uncertain

  • It is unclear whether BMW's customer base as a whole supports the reduction of physical controls or if driver safety concerns regarding touchscreen multitasking will influence future interior design decisions.[Car and Driver]

Sources